Privacy Policy

Your body. Your data. Your choice.

Privacy Policy

At EllaDx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Our Commitment

We believe your health data belongs to you—not insurance companies, not employers, not anyone else. We are committed to:

  • Never sharing your health data with insurance companies
  • Never selling your personal information
  • Giving you full control over your data
  • Maintaining HIPAA compliance

Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email, phone)
  • Health information for test recommendations
  • Payment information (processed securely)
  • Communication preferences

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your orders and deliver results
  • Communicate with you about your tests
  • Ensure the security of your account

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data centers, and regular security audits.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

Contact Us

For privacy-related questions, contact us at privacy@elladx.com

Last updated: January 2025